🤝 Community & Support: Connecting and Growing

Mapping the world is a collective effort. At Moovit, you are never alone; you are part of a global network of thousands of mobility enthusiasts. This guide explains how to interact with your peers, celebrate your achievements, and find help whenever a challenge arises. 🌍✨

💬 The Community Wall: Your Digital Town Square

The Community Wall is the social heart of the Editor. 

To learn more about this topic, check out this article: 💬 The Community Wall: Connecting with Other Mooviters

👥 Mooviters Page

What is the Members Page? 🤔 The Moovit Members Page allows you to connect with other members of the Moovit mapping community in your city. 🌍 This is a great place to:

• Find other local mappers: 🔍 Connect with fellow community members who share your interest in improving public transportation data. 🚌✨
• Learn from experienced mappers: 🎓 Connect with city Ambassadors for guidance and support. 🏆
• Collaborate on projects: 🤝 Discuss local mapping projects and collaborate on data improvements. 🛠️
• Build community: 🎈 Engage with other members and share your passion for public transportation. 💖

How to use Mooviters Page? 🤔 

1. Access the Members Page: Click on the "Mooviters" button in the Community section of the navigation menu.
2. Find City Ambassadors: City Ambassadors will be prominently displayed at the top of the page.
3.  Sort and Search:
   1. Use the "Sort" box to arrange members by their recent activity or overall contributions.
   2. Use the "Search" box to quickly find specific members.
4. Connect with Members: Click on the "Send Message" button below any member's name to initiate a direct conversation.
    

🎖️ Badges and Recognition: Your Story on the Map

As you contribute through the Editor, you'll earn exclusive badges for your hard collaboration! 🏆 Read below to discover the collection and learn how to proudly showcase your achievements on your Editor profile.✨

• What they represent: These are digital honors awarded upon reaching significant milestones.
• A Sign of Trust: Beyond being fun, badges show the community your level of expertise and dedication. The more high-quality you contribute, the more your profile stands out as a reference in your region. 🏆

First Activity Badge	Complete your first activity in the Moovit Editor with our wizard and earn your first badge! This is just one of many badges you can earn as an active Mooviter
Social Badge	The Social Badge is awarded to those who engage with their community via the Wall. Ask a question. Answer a question. Start a discussion. Whatever you do, by talking with your community you are helping to build it, which in turn earns you a badge.
Moderator Badge	The Moderator Badge is awarded to those who moderate pending changes in their city. Moderation is an integral part of offering the most accurate data in the app. By checking changes made, information is kept accurate and up-to-date. When you moderate, you are an essential part of this process.
Ambassador Badge	Ambassador Badges are awarded to all Moovit Ambassadors. To learn more about our Ambassador program, click here. For members of the Ambassador program, display your badge proudly and let other members in your community know they can look to you for guidance, to ask questions, or just to chat about Moovit-related topics.
Selfie Badge	Add a selfie picture to your profile and contact the Moovit team to claim your Selfie badge.
Invite Your Friends Badge	Here at Moovit we are all about community; the more the merrier. Use our “Invite your Friends” button to bring new contributors to the Mooviter family and earn yourself a badge in the process.
City Launch Badge	As an active contributor for a city that is added to the app, you will earn yourself a City Launch badge. Don’t stop at just one! The more cities you are a part of launching, the more impressive your badge will be.
Translation Badge	If you’ve translated something for Moovit, whether for the Editor, the app, or another Moovit project, you’ll earn a Translation Badge. You can display your Translation Badge proudly knowing you’ve helped make Moovit local.
Profile Picture Badge	Earn the Profile Picture Badge by adding a picture to your Mooviter profile. A picture says a thousand words, so start sharing your story by adding your profile picture.
Top Mooviter of the Month Badge	Earn the most prodigious badge, the Top Mooviter of the Month badge, by completing the most activities in a month of all Mooviters around the world.

🆘 Need Official Support?

Sometimes, questions go beyond what the community can solve (such as technical account issues or accessing Ambassador tools). In these cases, the Moovit Community Team is ready to assist.

• How to reach us: To write to us click on “Messages” (on the top right of the screen) and begin writing your message. Alternatively, you can write to the Moovit Team via the "Need help?" button located in the navigation bar.
• Be Specific: To help us solve things faster, please include the Agency name, the line link, or screenshots of the issue. We are here to ensure your editing journey is as smooth as possible! 🛠️
• We encourage you to write to us using this channel whenever a question arises. The Moovit Team endeavors to respond to messages within 48 hours.

You are the key piece that keeps the world moving. Use the community to grow, and soon, you’ll be the one guiding new editors! 🚀